Returns & Exchanges
At Whiskys.co.uk, we strive for complete satisfaction with every bottle; if your order is damaged or incorrect, you may return it within 14 days of delivery for a full refund. Please ensure all spirits remain sealed and in their original packaging to qualify for a return.
Contact Support
Email our customer service team with your order number and the reason for the return to receive a Return Authorization code.
Secure Packaging
Carefully repackage the bottle using the original protective transit materials to prevent breakage during the return journey.
Ship the Item
Affix the provided return label to the parcel and drop it off at your nearest authorized courier location.
Quality Inspection
Once received, our specialists will inspect the seal and bottle condition before processing your refund or exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing